Delivery and Returns

Where we deliver

We deliver to mainland UK including the Scottish Highlands and Islands, Northern Ireland, the Isle of Man, the Isles of Scilly and the Isle of Wight. 

When we deliver

Orders received by 11am Monday to Thursday will be dispatched the same day for next day delivery. Orders received after this time and on Friday will be dispatched the following working day.

Delivery prices

Collect from one of our market stalls

If you're close by one of our market stalls you can collect your order from us for FREE. Take a look at our Find Us page to see where we are.

Baskets weighing up to 1kg dispatched via Royal Mail Tracked

£4.55 - next day delivery to all areas.

Baskets weighing over 1kg dispatched via Parcel Force Express 24

£5.49 - next day delivery to mainland UK.

Delivery to remote areas are charged as follows:

  • Isle of Wight - £12.49
  • Highlands & Islands of Scotland - £15.88 
  • Northern Ireland, Isle of Man, Isles of Scilly - £18.90

If you live in one of the areas mentioned above please complete checkout selecting the £5.49 delivery option and we will contact you to arrange the additional delivery charge. For example, if you live in Northern Ireland you will complete checkout and pay for your order plus £5.49 delivery charge. We will then contact you to arrange payment for an additional £13.41.

Special delivery instructions, such as a safe place to leave your parcel, can be specified in your shopping basket before hitting the Checkout button. Alternatively, you can contact us at info@lentooflondon.co.uk or 020 8133 7073 to let us know how to handle your parcel.

Returns

Whilst we take every care to ensure your items are packaged safely there are unfortunate occasions when breakages do occur. If in the unlikely event your items arrive damaged please take a photo of the damaged item and email it to info@lentooflondon.co.uk so we may arrange for a replacement to be sent out.

Should an item need returning for any other reason in accordance with our Terms of Sale please let us know by emailing info@lentooflondon.co.uk or calling 020 8133 7073.